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Home/Legal/Privacy Policy

Privacy Policy

Version: v1.0.0

Effective Date: September 1, 2026

Last Updated: September 1, 2026

This policy covers LibreCam, the business camera app from Relantic, Inc. ("Relantic," "we," "us"). It says what we collect, what we do with it, who sees it, and what you control. It is part of our Terms of Service — read it with Terms Sections 4 and 5 (how LibreCam learns, and what leaves Relantic), 6 (anonymization), and 12 (export and deletion).

Questions: privacy@relantic.com.


What We Collect

CategoryWhat it includesWhere it comes from
Account infoName, business name, type of work, team size, email, phone number, passwordYou, at signup
Payment info (paid plans only)Plan and billing history. Card details go to our payment processor; we do not store card numbersYou, when you buy a plan
Your ContentPhotos, audio, videos, documents, sensor captures, captions, tags, notes, annotations, markups, foldersYou, as you use the app
Content metadataCapture time, device type, camera settings, GPS location (only if you allow location access)Your device, with your permission
Usage DataEvery interaction with the app: UI and API interaction information, tags and labels you accept, reject, or correct; annotations and markups; searches; what you put into and get from AI features; feature and session use; crash and performance logs; IP address, device model, OS version, network typeYour device and the app, as you use it
Support messagesEmails and messages you send usYou

We do not allow health information, Social Security numbers, payment card numbers, or other sensitive categories (Terms Section 9).

How We Use It

  • Run the service. Store, sync, organize, search, share, back up, and secure everything above.
  • Train and improve AI. Your Content, content metadata (minus precise location), and Usage Data train, fine-tune, and improve our models after anonymization (Terms Section 6). This comes with the free service. You can stop it at any time by deleting content or closing your account (Terms Section 12). An enterprise plan keeps your content out of training and testing while you keep using LibreCam (Terms Section 13).
  • Test AI models. Ours and other companies'. Tests may use Your Content before anonymization, on our systems or through the providers below. Results that leave Relantic are scores and summaries, never your content; item-level results go through Terms Section 6 first. We may publish or sell results (Terms Section 5).
  • License our models and share aggregate statistics. Models trained only on anonymized data may be licensed to other companies, and aggregate statistics may be published or licensed. Your Content itself, anonymized or not, is never licensed or shared (Terms Section 5).
  • Communicate. Service emails always; product updates you can unsubscribe from.
  • Safety and legal. Prevent abuse, investigate incidents, comply with law.

We do not give your information to advertisers, and we do not use or build face recognition.

Who Sees It

RecipientWhat they getWhy
Service providers (cloud hosting and storage, AI infrastructure, payment processing, email, analytics, support tools)What is needed to run the service and the tests in Terms Section 5, under contracts limiting use to our instructions. Those contracts do not allow them to keep your content or use it to train their own modelsThey are how the app runs. Current providers include Google, Anthropic, OpenAI, AWS, and Supabase. The current list is available from privacy@relantic.com
Other AI companiesTrained models, scores and summaries from tests, and aggregate statistics. Never Your Content, anonymized or notThe model licensing, testing, and statistics in Terms Section 5
The publicPublished test results and aggregate statistics: scores and summaries, never your contentThe testing and statistics in Terms Section 5
People you chooseContent you share through app featuresYou asked
AuthoritiesWhat the law requires, in response to valid legal processLegal obligation. Where lawful and practical, we tell you
A successor companyData, in a merger, acquisition, or asset saleBusiness continuity, with advance notice to you. The successor stays bound by these promises

Advertisers and data brokers never see it. We have never sold personal information and we will not.

How Long We Keep It

DataKept
Your Content and account infoWhile your account is open
Deleted contentGone from active systems within 30 days, backups within 60
Closed accountContent and account info on the same 30/60-day schedule; Usage Data as below
Usage Data tied to your accountUp to 18 months, then deleted or anonymized
Anonymized data and aggregate statisticsIndefinitely (it no longer identifies anyone)
Legal and security recordsAs long as the law requires

Security

Your content and data are encrypted at rest and in transit (TLS 1.2 or higher). Access inside Relantic is role-based, logged, and limited to people who need it for their job. Our security program is built around industry-standard frameworks, reviewed continuously, and backed by $1M in cybersecurity insurance. No system is perfectly secure. If a breach affects your data, we will notify you promptly and as the law requires, including under Ohio Rev. Code §1349.19 and California Civil Code §1798.82.

Your Rights and Choices

We give these to every LibreCam user, in every state:

  • Access and export your data (in-app export tool, or privacy@relantic.com).
  • Correct your account info (in-app).
  • Delete content or your whole account (in-app, or email us). Terms Section 12 says exactly what deletion does.
  • Unsubscribe from non-essential email (link in every message).
  • Turn location off in your phone's settings at any time. Photos then carry no GPS data.

We respond to privacy requests within 45 days, verify it is really you first, and never treat you worse for exercising a right. If we decline a request, reply to our decision and a different person will review it.

California Residents (CCPA/CPRA)

We collect the categories in "What We Collect" for the purposes in "How We Use It." We do not sell personal information and do not share it for cross-context behavioral advertising, as the CCPA/CPRA defines those terms. There is no "Do Not Sell or Share" link because there is nothing to opt out of. We honor Global Privacy Control signals as required.

De-identified data (Terms Section 6) is kept only in de-identified form. We commit not to re-identify it, and anyone who handles it for us commits to the same. If we determine that de-identified data did not meet that standard, we treat its use as a use of personal information: anyone who handled it must delete it, we notify affected California residents, and we provide any opt-out the CCPA then requires.

You have the rights to know, access, correct, delete, and port your information, and to limit use of sensitive personal information. We do not use sensitive personal information beyond what the law exempts. Exercise these rights at privacy@relantic.com or in the app. Authorized agents may submit requests with proof of authorization.

Ohio Residents

Ohio has no comprehensive consumer privacy statute today. We apply the rights above to you anyway, and we comply with Ohio's breach notification law (Rev. Code §1349.19).

Other States

If your state's privacy law gives you specific rights, we honor them through the same channels. Since we give access, correction, deletion, portability, and no-sale to everyone, you already have the substance of them.

Age Requirement (18+)

LibreCam is for working adults. You must be 18 or older to use it. We do not knowingly collect information from anyone under 18. If we learn we have, we delete it and close the account.

Changes to This Policy

Material changes get the same treatment as material Terms changes: email and in-app notice at least 15 days before they take effect, with prior versions archived at librecam.com/legal/terms.

Contact

privacy@relantic.com · Relantic, Inc., 6545 Market Ave N, Suite 100, North Canton, OH 44721


By creating a LibreCam account or using the service, you confirm you have read and agree to these Terms of Service and this Privacy Policy.

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