It's the heaviest moving thing in the house. Document it like one.
Spring tension, cable wear, photo-eye alignment, the safety-reverse test — on the record, with a date stamp, before you drive away.
Every door job, documented end to end
From the first look at the springs to the last cycle test.
Inspection & quote
- Door condition as found — panels, dents, rust, rot
- Spring condition: gaps, stretch, rust, prior repairs
- Frayed cables, worn rollers, bent track, loose hinges
- Opener model and serial, force and limit settings as found
- Photo-eye height and alignment, as found
Repair or install
- Old spring next to new — wire size and length visible
- Drums, cables, and bearings replaced and seated
- Reinforcement strut and operator bracket installed
- New opener wired, force and travel limits set
- Photo-eyes mounted at proper height, indicator lights on
Test & handover
- Balance test — door holding at half travel
- Safety-reverse test on contact, documented
- Photo-eye obstruction test, documented
- Full cycle, remotes and keypad working
- Voice caption: torsion specs and what the customer declined
The photos that decide whether you get paid — and stay protected
Garage door work carries serious liability per visit: hundreds of pounds of door, springs under tension, and a safety system that has to reverse on a child's shoulder. The photo of the safety-reverse test passing — dated, on this door, on this visit — is the record that protects you when something happens two years and three handymen later. The everyday money is in the quote: a customer who can see the frayed cable approves the repair on the spot, and the one who declines does so on the record. Photograph what you found, what you replaced, and what passed, and run the same checklist on every door so each job leaves with before/after pairs.
Built for door techs
Worn parts the customer can see
The frayed cable and rusted spring, wide and close. Customers approve what they can see — and decline on the record when they don't.
Safety tests, dated and kept
Balance, contact reverse, photo-eye obstruction — passed, photographed, attached to the address. Your file when liability questions surface years later.
The same pass on every door
Springs, cables, rollers, track, opener, eyes — a photo checklist that makes every tech's inspection read the same.
Specs said, not scribbled
Say the spring specs out loud while your hands stay on the bars. The note stays with the photo.
Before and after that sells
Dented panels to new door, same angle. The pair that closes the next install down the street.
One link to the customer or PM
Inspection findings, work done, tests passed — a browser gallery the homeowner or property manager opens without a login.
Frequently Asked Questions
The old springs as found, the new springs installed with wire size visible, drums and cables seated, then the balance test.
Because the door you serviced today may hurt someone after years of someone else's neglect. A dated photo of the reverse test passing on your visit draws the line where your responsibility ended.
A homeowner can't see cable fray from the kitchen. Show the close-up next to the wide shot and the repair explains itself. If they decline, the dated record protects you.
Arrival photos of every panel settle it. Existing dents, rust, and rub marks on the record before you touch the door.
Yes — every visit's photos organized under the same job. Next year's tech sees the spring spec, what was replaced, and what was declined before ringing the bell.
Nothing. LibreCam is free for every tech, every door.