The scratch was there before the truck. Prove it in one tap.
Pre-move condition photos of furniture, floors, and doorframes — date-stamped, organized by move, shared with the customer before anything gets lifted.
Every move, documented door to door
The fifteen minutes before loading decide every claim that comes after.
Pre-move walkthrough
- Existing scratches, dents, and wear on every major piece
- Floors, walls, banisters, and doorframes at origin
- High-value and fragile items, wide and close
- Electronics and appliances with cords and condition visible
- Building protection in place — pads, runners, corner guards
Load & transport
- Wrapped and padded pieces before they roll
- Truck packed and braced, before doors close
- Crated items and disassembled hardware bagged and shot
- Storage-in-transit condition, dated at each handoff
Delivery & sign-off
- Pieces unwrapped and placed, same angles as origin
- Floors, walls, and doorframes at destination
- Walkthrough gallery shared before the crew leaves
- Any exception photographed on the spot, not disputed later
The photos that end claims before they start
Every mover knows the call: a scratch the customer never noticed until the couch was in a new living room, under new light. Without a record, that's your claim to eat. With a dated pre-move photo, it's a thirty-second conversation. The same record covers the building: property managers want proof the elevator pads went up and the hallways survived, and the crew that can show protection in place keeps the deposit conversation short. Run the walkthrough as a photo checklist so every crew shoots the same pass, and share the gallery with the customer before loading.
Built for moving crews
A condition record in minutes
Walk the house, tap through the checklist, done. Fast enough that crews actually do it on every move — which is the only way it works.
Origin and delivery, side by side
Same piece, same angle, both ends of the move. Before/after pairs that settle 'it wasn't like that' on the spot.
Stamped against fraud
Date, time, and GPS on every photo. A claim filed three weeks later meets a record made before the first box moved.
The customer sees what you see
Share the pre-move gallery before loading. Transparency up front beats dispute resolution after.
The same walkthrough, every crew
Furniture, floors, walls, doorways — a checklist pass that doesn't depend on which foreman caught the job.
Notes with hands full
'Existing gouge, dresser, left side' — said while you wrap, saved with the photo.
Frequently Asked Questions
Make it a checklist pass, not a judgment call: every major piece, floors, walls, doorframes — wide shot plus close-ups of existing wear. A two-person crew covers a typical house in minutes, and it's the cheapest insurance the move carries.
It usually prevents one. A dated photo of the scratch at origin, shared with the customer before loading, turns 'your guys did this' into a look at the record.
Photograph the protection going up and the common areas before and after. The crew with a dated record is the one that doesn't lose the deposit argument.
Yes — send a share link before the truck is loaded. They review the same gallery you have, in their browser, no app. Most disputes die right there.
Each handoff gets its own dated set — origin, into storage, out of storage, delivery. Condition is documented at every custody change, so a claim points to a leg, not a mystery.
Nothing. LibreCam is free for every crew member, every move.